Cybersecurity is a constantly-evolving field and this means security documentation often needs updates to reflect changes. These changes tend to come from evolving statutory, regulatory or contractual requirements, but documentation changes also come from evolving technologies.
In an effort to reward existing customers, we have three different tiers of pricing for upgrades:
Within 90 days of purchase - No charge
Within 365 days of purchase - 25% of current product price
Beyond 365 days of purchase - 50% of current product price
Why We Charge For Updates
It takes our staff time to keep current on these changes and that is why we charge for upgrades.
How To Get An Update
Contact us at email@example.com to start the process. We will send you an invoice that you can pay online or with a check.
Upgrades are only eligible for purchases by the company that made the original purchase.
We let our customers know about major product updates and new products through our newsletter. You can sign up for the newsletter when you create an account or you can email us at firstname.lastname@example.org and we'll add you to the newsletter.